Herman H Sticht company—Privacy PolicY And Terms & Conditions
PRIVACY POLICY
Herman H Sticht Company respects your privacy and the purpose for which our site visitors provide us information. We do not share, sell, or rent any of the information collected to any third parties and do not intend to do so in the future.
Information Collected
If you request or submit information to us by sending an e-mail via the "mail to:" function or filling out a "contact" form, we may save your e-mail address as well as any other information you may provide. This information may be used to contact you in the future by mail, e-mail, or phone to convey information about our solutions or services that we feel may benefit you. Your e-mail and other information you provide will not be sold to any third party.
Information Collected by Others
This notice addresses only the policy of Herman H Sticht Company's website and not sites that users access via links from our site. Herman H Sticht Company is not responsible for the information collection policies of other sites, nor for the practices employed by websites linked to or from our website, nor for the information or content contained therein. Often links to other websites are provided solely as pointers to information on topics that may be useful to our visitors. Users are advised to review the privacy policy of other websites.
Cookies
Herman H Sticht Company website does not use cookies. Updating, Correcting, and Deleting Personal Information If you would like to have your personal information removed from our records, please send an e-mail with "Remove personal information" in the subject line.
Legally Compelled Disclosure of Information
Herman H Sticht Company may disclose information when legally compelled to do so; in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
Periodic Policy Changes
Please note that Herman H Sticht Company reviews its privacy practices from time-to-time (i.e. to track technology and/or legal changes), and that these practices are subject to change. To ensure continuing familiarity with the most current version of our privacy policy, please bookmark and periodically review this page.
This policy statement is made in the name of Herman H Sticht Company and is effective as of August 14, 2008. This statement does not create an agreement between Herman H Sticht Company and users, and as such, does not create any legal rights for any party.
Credit Cards
We accept American Express, MasterCard, Visa & Discover credit card.
Minimum Order
There is a no minimum order total.
Order Cancellation
To cancel an order, contact us as soon as possible at 718-852-7602 or email orders. Please be sure to include your order number and reason for cancellation and we will assist you. Return shipping, handling and/or restock fees may be assessed if order shipped before notice of cancellation was given.
Check Order Status
To check the status of an online order, email: Stichtco@aol.com Please be sure to include your order number.
SHIPPING INFORMATION
Shipping Methods/Timeframes
We carry a large inventory of products which enables us to ship most orders within 24 hours. If your order contains products that are not in stock, we will contact you with an estimated shipping date. Feel free to contact us at 718-852-7602 or email stichtco@aol.com for order status. Online orders are shipped via UPS or FedEx.
RETURN POLICY
All returns must be authorized. Items returned without prior authorization will not be accepted. Defective new equipment may be returned for warranty repair/exchange to us within five (5) days of the shipment receipt date. After five (5) days, returns will be handled by direct contact and in accordance with the warranty terms of the item's manufacturer. Items that have malfunctioned due to mishandling, electrical overload, etc., will be subject to a repair charge.
Non-Defective new equipment will be authorized for return within five (5) days of the shipment receipt date if the equipment is still in new, re-sellable condition with the original manual(s), accessories, packing material and carton. We reserve the right to reject returns in which there is no original packaging, missing accessories, damage or visible signs of usage of the item. A restocking fee of up to 25% of purchase price may apply. Special orders are non-returnable.
International customers must ship any returns to us freight and duty prepaid. Return freight charges for International shipments will be the responsibility of the customer.
Check return status
To check the status of a return, email stichtco@aol.com. Please be sure to include your RMA number.
WEBSITE USAGE POLICY
Permitted Use
You are not permitted to use this website other than for the following, purposes:
Viewing this website
Making purchases
Transferring to other websites through links provided on this website.
You also agree:
Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use.
Not to access without authority, interfere with, damage or disrupt any part of our site
Any equipment or network on which our site is stored.
Any software used in the provision of our site.
Any equipment or network or software owned or used by any third party.